Frequently Asked Questions

How can I make my order online?

Simply click on the product that you wish to purchase and follow the next step. Our website is 100% secure and easy to use.

How can I pay?

You can pay by Credit or Debit card or you can pay via your PayPal account.

Or you can contact us and we will process your payment.

Do I need to register as a member or set up an account to place an order?

You don’t need to register– we have a Guest checkout, you just need to enter your address and payment details at checkout and we can process the order.

If you want to, you can save your details at the end of the checkout – this is highly recommended as it saves loads of time if you do place another order in the future.

How much do I need pay for delivery?

Delivery charges are vary depends on your locations and will appear in your Bag at checkout and before you submit your payment details.

When will I receive my order?

Because our products are originally made from Europe and directly delivered from Europe, so the expected waiting time for you order will be around 8 to 12 weeks.

How will I know if my order has been shipped?

Once your order has been processed and charged shipping arrangements are made. You will receive an email of notice that once the item(s) has shipped.

How will I be notified prior to delivery?

You will be contacted a few days before your delivery by Email or phone call to confirm delivery details and given an approximate delivery time. If you have any questions, please contact us.